Through my 15 years of experience in public accounting, I have come to understand the critical role that client communication plays in delivering exceptional service. Merely offering bookkeeping and income tax preparation services falls short in fully meeting our clients' needs. I enjoy talking with my clients to discuss their financial records, explore how they can leverage tax strategies, implement changes to improve their business practices, and provide training to their staff in accounting and QuickBooks Online. It is through these conversations that we can work together effectively to enhance their financial health and achieve their business goals.